https://mclassiter.com/2026/04/05/the-omnichannel-accessibility-illusion-why-quick-fix-website-overlays-increase-legal-risk-and-break-customer-experience/Mary Lassiteren2026-04-05T11:00:00+00:00The Omnichannel Accessibility Illusion: Why “Quick‑Fix” Website Overlays Increase Legal Risk—and Break Customer ExperienceNorth Star, customer experience, Website Overlays, Myths in Overlays, Quick fixes don't work, False Confidencehttps://mclassiter.com/wp-content/uploads/2026/03/broken-website-on-screen-reader-and-a-person-in-wheelchair-1.png?w=150